1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help the site remember your preferences, keep you logged in, and understand how you interact with the platform.
2. Cookies We Use
Essential Cookies: These are required for the Service to function. They handle authentication, session management, and security. You cannot opt out of essential cookies while using the Service.
- Session cookies for authentication
- Security tokens for CSRF protection
- Load balancing cookies for performance
Functional Cookies: These remember your preferences and settings to improve your experience.
- Theme preference (light/dark mode)
- Language settings
- Last-used AI model selection
Analytics Cookies: We use analytics to understand how users interact with the platform, which features are popular, and where we can improve.
- Page views and navigation patterns
- Feature usage statistics
- Performance metrics
We do not use third-party advertising cookies or tracking pixels. We do not participate in cross-site tracking or retargeting networks.
3. Third-Party Cookies
Our payment processor (Stripe) may set cookies during the checkout process. These are governed by Stripe's cookie policy. No other third-party cookies are used on the platform.
Important: Non-essential cookies (Functional and Analytics) are only activated after you have given explicit consent via our cookie consent banner. Essential cookies are always active as they are required for the Service to function.
4. Managing Cookies
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of every page. This will reopen the consent banner where you can update your choices.
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Cookies and Site Permissions
Please note that disabling essential cookies may prevent the Service from functioning correctly.
5. Cookie Retention
- Essential cookies expire when your session ends or after 30 days of inactivity
- Functional cookies are retained for up to 12 months
- Analytics cookies are retained for up to 12 months
6. Do Not Track and Global Privacy Control
We respect the Do Not Track (DNT) browser signal and the Global Privacy Control (GPC) signal. When either signal is enabled, we automatically disable analytics cookies and limit data collection to essential functionality only. GPC is honored as a legally binding opt-out signal in jurisdictions that require it, including California (CPRA), Colorado (CPA), and Connecticut (CTDPA).
7. Updates
We may update this Cookie Policy to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised.
8. Contact
For questions about our use of cookies, contact VINCONY AI LTD at privacy@vincony.com.